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Hotspot button is gone
Angeladunn1984
Newbie
‎08-06-2019 07:05 PM

I upgrade planes to the start unlimited and now my hotspot button is gone and won’t work. How do I get it back 

2 people had this problem.
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4 Replies
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Re: Hotspot button is gone
Weth
Legend
‎08-06-2019 07:57 PM

Start plan does not include hotspot.  

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Re: Hotspot button is gone
vzw_customer_support
Customer Service Rep
‎08-08-2019 07:13 PM

Good to see that you are taking advantage of our new Mix & Match Unlimited Plans. Our goal is for you to enjoy your hotspot service and get the most out of your device. To be on the same page, tell us more. What is the make/model of the device in question? Besides the plan change, what changed with your device before you noticed that the hotspot button was gone?

VictorC_VZW

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Re: Hotspot button is gone
DMarl55
Newbie
‎12-08-2020 03:17 AM

I have this same problem.  I have the VZW Unlimited Start plan and an iPhone 7.  When I switched to the unlimited plan, my mobile hotspot button disappeared.

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Re: Hotspot button is gone
KH-OrnEsh
Moderator
Moderator
‎12-08-2020 05:09 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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