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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How can I recover unresponsive iPhone?
RICMCC60
Enthusiast

Since the latest upgrade my iPhone 7 just suddenly shut down while using Marco Polo app and now is unresponsive

Labels (1)
Re: How can I recover unresponsive iPhone?
Tidbits
Legend

hold down power button for 30 seconds and it should shut off the phone.  Then turn it back on by hitting the power button

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Re: How can I recover unresponsive iPhone?
sprmankalel
Champion

If the above doesn't work, hold the Volume Down and Power buttons at the same time.

If that doesn't work, a visit to the Apple store is in order.

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