Help has arrived! When processing an order for a new phone at Apple, they will be able to verify your eligibility for an upgrade at Verizon Wireless and process the order. Are you looking to use an upgrade on one line and activate the device on another?
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No I just want to be able to purchase applecare. I have an upgrade available on 1 line but not on the line I want to upgrade. When I try to preorder from apple.com, They are only recognizing the line that needs upgraded, which is not the line I want the phone on.