I am unable to update my phone when needed. I use a jetpack because I live out in the country but do have a Verizon tower within 2 miles.
Connecting your device to your available Wi-Fi source is a must, Megan. Here are the steps you can follow to connect your iPhone 6s to your jetpack: http://spr.ly/6588DoMAY
What happens when you try to update your phone?
Marcela_VZW
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