I recently renewed a ringback tone and also purchased another one. When I go to My Verizon to designate one of them as my default ringback tone I get confirmation that my tones have been updated. But, when I call my phone to be sure it updated, I am still hearing the Verizon default ringback tone not the one I renewed or purchased. Any ideas about how to solve this problem?
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I hear about this issue a lot. I often wonder why people still buy ringback tones as they are never optimized for the speakers they are played back on. I stopped using them years ago when my callers complained of shrill or garbled tones.
I wasn't aware there was an issue until my father commented on my ringback tone a few days ago. I had recently received a text message that my ringback was about to expire unless I paid for another year, which I did. When I go online, it did show the correct ringback tone as my default tone. I tried switching to another tone and it looks as though the changes I tried worked. But, the Verizon default tone is still what callers hear when they are calling me. Is there anything else that I can do on this end to correct the problem?