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How do I get the phone to stay on Bluetooth?
profmox
Newbie

I have an alarm dock that works through Bluetooth. When I go to bed, the phone is Bluetooth paired to the dock for a sleep playlist. Somehow, during the night, it switches to AirPlay so the music doesn't come through the dock. What am I doing wrong?

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Re: How do I get the phone to stay on Bluetooth?
vzw_customer_support
Customer Service Rep

I love using my bluetooth dock to play my music profmox, so I understand your concern.  Just a couple quick questions.  Did this start occurring after previously working fine?  Is this an Apple brand accessory you are using?
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I get the phone to stay on Bluetooth?
profmox
Newbie

I think I found the problem. Another Bluetooth device kept asking for

permission to connect, knocking the phone/dock connection off.

On Tue, Oct 13, 2015 at 9:38 AM, Verizon Wireless Customer Support <

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