How do I replace a broken phone

[dmeloon]

Is it possible to replace a broken phone if I have insurance on the phone?

[vzw_customer_support]

dmeloon,

We're sorry to hear about your phone, and we can relate to how important it is that you have a working phone you can rely on. Insurance is there to provide peace of mind and provide you with a replacement. The following link will help get you started: https://www.phoneclaim.com/verizon/ Before you go down that route, what concerns are you having with your device?

KatiM_VZW