Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
DarcyMaty
Enthusiast

I am not sure how to back-up the old iPhones to transfer all of the content to the new iPhone 6's.  If you use the cloud....do you have to buy more storage? What all does it back-up? Pictures? Contacts? Aps? Game progress in aps?

Labels (1)
0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
vzw_customer_support
Customer Support

I know how important it is to back up your iPhone! When you use iCloud it will back up pictures, contacts, apps, settings, etc. What iPhone do you have? There are two ways you can backup the phone. Via iTunes or iCloud. Please let us know which phone you are needing to backup.

ErinW_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
dad_23
Contributor

If you do not have enough space for your pics or such in the cloud, plug your phone into your computer and view the files.  You can manually copy pics and such off the phone to a folder on your computer.

0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
DarcyMaty
Enthusiast

I am very confused on how to do this without cross-contaminating all of the phones on our plan.

I have four phones on my plan. We all use the same iTunes account, but none of the phones ever get plugged into a computer to back them up.

Only one of the phones has ever been backed up using the iCloud. The only reason we backed up that one was because we had to replace it under warranty when the home button failed. It was an iPhone 5C.

I am not sure if all four phones have the same iCloud account or not (or even if they have iCloud accounts).

The two phones that I want to back-up are iPhone 4S’s.

I don’t know what to do……

0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
Not applicable

Please note that using the same Apple ID and Password on all your devices is not recommended.

Your photos, etc are backed up to icloud under that user ID and password.

The cross contamination is that you are using 4 devices all sharing the same ID but not used by that one user that owns the Apple ID.

http://www.icloud.com

You can see the devices that are sharing the information, and programs there.

Take each device and start your own Apple ID this way getting all your information back on the new device is much easier.

The device you purchase once activated with your apple ID and password will have the music, photos, contacts all available for sync to the new device once the other device(s) are wiped back to original state. (No apple ID or password on the device(s) )

Good Luck

0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
DarcyMaty
Enthusiast

I am sorry, but now am more confused.

I own the Verizon account and have an iPhone 5S. My three kids are on the same account and have one iPhone 5C and two iPhones 4S’s. We all use the same iTunes account. Otherwise, we would not be able to have access to purchased content, right? I also would not be able to locate them with find my iPhone either, would I? (big deal for a mom with teenage boys). ☺

0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
Not applicable

Alas that is true. Don't want you confused

You are using the same Find My iPhone for a family locator I was not aware of that. Additionally as you noted the iTunes purchases and music and photos etc. are all synced to all devices sharing the Apple ID and password.

In this case all is not lost, a simple reset of your device (old one) and then signing up during set up to the new iPhone will sync everything to that device. Should go OK

http://www.apple.com/support/iphone

This web site can further assist with your issues if need be.

Good Luck

0 Likes
Re: How do you back-up your old iPhone (4s) to prepare for setting up the new iPhone 6?
Ledsteplin
Contributor

In iTunes, each device has a name and will show separately. The names are in the phones. Like "John's iPhone 5s" or "Sally's iPhone 5c". Just make sure the names are not all the same. Most just say "iPhone 5" by default. The 2 5c phones need a different name. You can change the name in settings>General>About>Name Change the name if need be. Then in iTunes, it will recognize each device and each will have it's own back up.

0 Likes