How to clear this flag: Sorry, this phone has been flagged as lost or stolen.

[kavitha_d]

I know that the seller of the phone cleared everything, I was able to set my own icloud account, but can't activate it using another provider. The phone is unlocked and confirmed by Verizon.

[vzw_customer_support]

kavitha_d, I certainly want you to be able to use the device. Let's take a look at this. I will be sending you a private message.

ZangY_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!