Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?
KimberCav
Newbie

I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?

Labels (1)
0 Likes
Re: I activated my iPhone 6 but past texts and email messages did not transfer. Does anyone know how I can get them to show up on my new device?
vzw_customer_support
Customer Support

I can help you with that. KinberCav. Which service was used to back up the data from your old phone? iCloud or Verizon Cloud. Was the option to backup messages and emails selected?

ChaunceyM_VZW

Follow us on twitter @VZWSupport

0 Likes