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I have a question about the status of my iPhone 6+ 128g Silver order.
I placed the order after the errors with the website were resolved with an expected delivery date of 9/19. On the email confirmation it bugged out and gave me an order date and delivery date of 9/12/2014.
I am only able to track this through the pre-order page which of course, like others, says "Not available at this time". The order status/history in my main account doesn't even show an order placed at all (I'm assuming it should have something there, unless it only shows up in history after processing).
My card has not been charged, I haven't even had the $1 authorization charge yet, and of course no tracking. Seeing that is at the end of Tuesday, I am having doubts that my order is processing correctly and of course if it'll even ship, since it should have by now.
Any rep able to check on it? Will give the confirmation number/phone line it was for if needed in a private message.
Solved! Go to Correct Answer
I understand your concerns regarding the status of your order RCAJR! You may not be able to see a change from Processing on our website http://vz.to/1m6SuSm until it officially ships, then you'll see the tracking number. Any additional information throughout the fulfillment process will be sent to that same email address where you received your order confirmation.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
I understand your concerns regarding the status of your order RCAJR! You may not be able to see a change from Processing on our website http://vz.to/1m6SuSm until it officially ships, then you'll see the tracking number. Any additional information throughout the fulfillment process will be sent to that same email address where you received your order confirmation.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport