I am not receiving text verification messages

I am not receiving messages from non iMessage devices or text notification verifications... Example #1: when logging into financial institution from a non-home location, they want to send me a code via text message. I do not or cannot receive them. Example #2: I can send text messages to non-apple devices, but cannot or do not receive the replies, even though they have responded to my outgoing text.

Is there a setting I am missing on either my phone or with Verizon?

Thank you!


Labels (1)
Re: I am not receiving text verification messages
Customer Service Rep

We want to get this resolved. May we ask how long this has been occurring for? KleoL_VZW
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