An Accepted Solution is available for this post.
I can send email but not receive it on iPhone 5s
djmagain
Newbie
‎06-18-2014 01:07 PM

It keeps saying it has the wrong user name and password!! What are the incoming settings??

Donna

Labels (2)
0 Likes
2 Replies
An Accepted Solution is available for this post.
Re: I can send email but not receive it on iPhone 5s
vzw_customer_support
Customer Service Rep
‎06-18-2014 03:41 PM

Let's get your email back on track Donna! You can tweak email settings by going to Settings>Mail, Contact, Calendars>(Your email account)>and modify your email password. You can also try removing your email from the phone, and setting it back up again. Please keep us posted, and let us know if this resolves your issue.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes
An Accepted Solution is available for this post.
Re: I can send email but not receive it on iPhone 5s
Not applicable
‎06-18-2014 04:30 PM

First it would be a big help if you said what email you are trying to set up. Go to the ISP support site and get the proper settings to set up email.  Incoming is normally

pop-server.your ISP name.com

To send.

SMTP. Your ISP name.com

Login name

Account password

I have found going to the app store and getting the stand alone email app works much better if there is one available. (Hotmail/Outlook or Yahoo or AOL Mail)

Good Luck

0 Likes