I cannot shut down or restart my iPHone 6S. Is there anything I can do here at home to take care of this?

[Yorianne]

My iPhone 6S is stuck on Siri.  I cannot shut it down or restart it.  Is there anything I can do now, or do I need to take it to the Verizon store?

[SuzyQ]

Press and hold the power button for about 30 seconds (it will seem like a long time!) and see if you can get the phone to reboot.

[Weth · Accepted solution]

And if that doesn't work, press and hold the power and home buttons together for 30 seconds.

[humanbean]

And if that doesn't work return it, if you can. I had to return mine because I couldn't get pass the "hello" screen, tried tech help, brought to the store: nothing. There seems to be an issue with those phones; and then they charge you $30.00 restocking fee!!!

[pherson]

YYou only get charged a restocking fee if you get a different make or model, color, or memory difference.