Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I cannot
lynnnguyen
Newbie

I cannot make a call. I cannot use data. 

Labels (1)
0 Likes
Re: I cannot
jav6
Champion

@lynnnguyen wrote:

I cannot make a call. I cannot use data. 


What phone make/model do you have?  You need to provide more information about your issue.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: I cannot
vzw_customer_support
Customer Support

Staying connected with calls & data is essential. We'd like to help make sure your issue is resolved. I'd like to gather some information to best assist. Where are you located (intersection, zip code)? Which services are impacted (calls, texts, data)? Do you know of others?

0 Likes
Re: I cannot
bearone21
Legend

is the phone activated?

0 Likes