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I gave my iphone5s away as gift to someone. I have verizon they have att. Cleared phone but this person can't activate phone. What does she do ? Or myself?
swalker2034
Newbie
‎11-15-2014 11:29 AM

I Gave my verizon iPhone 5s to someone with  att account. Phone was cleared but they cant Activate it. What needs to be done? I upgraded to 6s. Thanks

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Re: I gave my iphone5s away as gift to someone. I have verizon they have att. Cleared phone but this person can't activate  phone. What does she do ? Or myself?
Ann154
Super User
Super User
‎11-15-2014 01:58 PM

The iPhone 5s is already SIM unlocked. Your friend should have been able to insert their already activated SIM card and use the device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I gave my iphone5s away as gift to someone. I have verizon they have att. Cleared phone but this person can't activate  phone. What does she do ? Or myself?
vzw_customer_support
Customer Service Rep
‎11-15-2014 12:00 PM

Congrats on your upgrade to the iPhone 6 swalker2034. Your friend will need to call her carrier.

KinquanaH_VZW
Follow us on twitter @vzwsupport

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Re: I gave my iphone5s away as gift to someone. I have verizon they have att. Cleared phone but this person can't activate  phone. What does she do ? Or myself?
Ann154
Super User
Super User
‎11-15-2014 01:58 PM

The iPhone 5s is already SIM unlocked. Your friend should have been able to insert their already activated SIM card and use the device.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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