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I have no service?
abomb11
Newbie
‎03-19-2012 10:04 PM

I have reset settings, turned phone off... please help

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Re: I have no service?
gina7239
Specialist - Level 2
‎03-20-2012 10:20 AM

Did you do *228 option 1~2

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Re: I have no service?
Not applicable
‎03-22-2012 01:52 PM

Abomb11, I would like to get this issue resolved for you. Are you still having problems receiving service on your device? What zip code are you located in? Please try resetting your device by pressing the home and sleep/wake button for about 10 seconds until the device reboots. If still no signal, please reset network settings by going to Settings>General>Reset>Reset Network Settings. The phone will reboot. This will not erase any data, but if you have any Wi-fi passwords saved, you will need to set these up again.

Please let me know if you need further assistance.

 

MarquiaF_VZW

Follow us on Twitter @VZWSupport

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