An Accepted Solution is available for this post.
I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
jbirmin693
Newbie
‎12-14-2015 05:45 PM

My apps and itunes don't work. I try to open snapchat or dubsmash and it says to check my internet connection.  It is connected!  I also can't get itunes to work, it's just blank except for the update page.  What can I do?

Labels (1)
Labels
0 Likes
3 Replies
An Accepted Solution is available for this post.
Re: I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
mama23dogs
Legend
‎12-14-2015 06:18 PM

Does someone have parental controls or restrictions on the account or phone?

0 Likes
An Accepted Solution is available for this post.
Re: I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
smith6612
Community Leader
Community Leader
‎12-15-2015 02:33 PM

Is the Date and Time correct on your phone? Is iOS 9.2 installed?

0 Likes
An Accepted Solution is available for this post.
Re: I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
47seijar
Specialist - Level 2
‎12-15-2015 02:48 PM

Are you signed into the correct iCloud account?

0 Likes