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I-phone SE First generation
PETE43011
Newbie

Today I was informed, by a Verizon Retailer, that my first generation SE would no longer work after January 1, 2022. Something about first SE is 3G and after 1/1/22 Verizon only offering 4G and 5G.

Google inquiry sort of seems to contradict that allegation.

Today also, Tanya @ Verizon Tech Support first stated that my phone would not work after January 2nd or 3rd- then checked further and reported that with IOS Version 15.2, which I am running, my phone would work . Tanya further committed to confirm this in writing immediately. This did not happen.

I have trouble believing that Verizon would let this happen w/o notifying me- after being a subscriber for 25+ years.

What is the truth of the matter?

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Re: I-phone SE First generation
mq357
Newbie

I have also been receiving emails that devices on my account will no longer work after the Verizon 3G network retirement on Dec 31, 2022.  I have two devices on my account, a 1st gen SE and an 8.  I'm assuming the notifications were regarding the 1st gen SE.

The 1st gen SE does support 4g VoLTE, so I'm not sure why I'm getting these emails.  It would be nice if someone can confirm that the 1st gen SE will indeed still work after the 3G retirement.

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Re: I-phone SE First generation
vzw_customer_support
Customer Support

@mq357

Making sure you are set up for success when the CDMA network is fully retired in 2023 is important for everyone. The affected devices are those that do not support HD Voice, which for iPhones would be any iPhone 5 series or older. The first iPhone SE came out a little after the iPhone 6 series was released, so the phone itself would be okay, but there is a chance that it won't have as strong of a connection once it loses an entire network in a few months. Check out this link for more info on the CDMA Network Retirement, including a confirmation of what I had shared: https://www.verizon.com/support/knowledge-base-218813/

-Russell

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