An Accepted Solution is available for this post.
I pre-ordered iphone6. Have receipt in documents on account but have never received an email or confirmation. Can somone check what is going on?
AlohaSurf
Newbie
‎09-18-2014 08:36 AM

Hi -

I pre-ordered the iphone6.

I can see the receipt in my documents folder under my account.

Yet - that is the only proof/information I have.

I never received an email.

I have no idea my status or even if Verizon is aware of the order.

Can someone check?

Labels (1)
Labels
0 Likes
1 Reply
An Accepted Solution is available for this post.
Re: I pre-ordered iphone6.  Have receipt in documents on account but have never received an email or confirmation.  Can somone check what is going on?
vzw_customer_support
Customer Service Rep
‎09-18-2014 09:44 AM

Hello there, AlohaSurf! I regret that you haven't gotten an email confirmation of your order. I can see that you're able to review your purchase receipt. Has your bank account been billed for anything yet? Also, have you checked your account contact info to ensure that we have an up-to-date email address for you?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

0 Likes