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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I pre-ordered iphone6. Have receipt in documents on account but have never received an email or confirmation. Can somone check what is going on?
AlohaSurf
Newbie

Hi -

I pre-ordered the iphone6.

I can see the receipt in my documents folder under my account.

Yet - that is the only proof/information I have.

I never received an email.

I have no idea my status or even if Verizon is aware of the order.

Can someone check?

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Re: I pre-ordered iphone6.  Have receipt in documents on account but have never received an email or confirmation.  Can somone check what is going on?
vzw_customer_support
Customer Support

Hello there, AlohaSurf! I regret that you haven't gotten an email confirmation of your order. I can see that you're able to review your purchase receipt. Has your bank account been billed for anything yet? Also, have you checked your account contact info to ensure that we have an up-to-date email address for you?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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