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IPhone 6 opening Apps on its own?
Bree_2609
Newbie

ok so i have had these issues since I had the phone but restarting seemed to help for the rest of the day. However here recently it has become much worse, I have had to restart it 6 times just today and it is still opening apps on its own selecting its own letters pretty much doing what it wants. This has become quite annoying as it is hard to do anything on the phone. I have cleaned the screen reset it everything and nothing is working to resolve this. Is my device just defective or is there something I can do to fix this?

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Re: IPhone 6 opening Apps on its own?
vzw_customer_support
Customer Support

Bree_2609 -

We want to make sure your device is working properly. How long have you been experiencing difficulties? Have you tried forcing applications to close on a daily basis to see if this helps? If you haven't we recommend you do this.

https://support.apple.com/en-us/HT201330


DaisyP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: IPhone 6 opening Apps on its own?
zeggyk
Enthusiast

I too am having this problem. It started a few days ago and it is CREEPY. I can stare at the phone laying on a table and suddenly my Podcast will open, one will be selected and it will start playing - or google maps will open and map out something in another state. I've restarted the phone, cleaned the screen, etc. I'm puzzled.

Re: IPhone 6 opening Apps on its own?
Allesjr
Newbie

Mine does this as well, but only when I am on the phone.

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Re: IPhone 6 opening Apps on its own?
Salisbury
Specialist

   Bree_2609, ghost busters have returned hopefully YareliM may show up as well.

What version of iOS is installed on the iPhone, and if you can recall when was it was installed. What app or apps are most frequently used on this iphone?

  Could you go into Settings > General > Background App Refresh and toggle OFF Background App Refresh then restart the iPhone to see if that brings back basic functionality?

  In this recent Verizon thread it will show how certain apps can greatly affect an iPhone.

Phone ghost typing & opening apps

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Re: IPhone 6 opening Apps on its own?
vzw_customer_support
Customer Support

Allesjr,

We never want you to have these phone issues. When you have the phone to your face is the screen dark? Is this when your phone is on speakerphone? Do you notice it is one app that is opening?


RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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