Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Incoming call right to voicemail
walterk
Newbie

Made multiple calls to Verizon, we reloaded the phone changed the SIM card dialed * all different numbers still no fix. We were told they would open a ticket to check the network and that would take 48 hours and later found out it was opened under the wrong phone on our account. Already wasted over three hours on hold and trips to the verizon store and still no luck..

Labels (1)
0 Likes
Re: Incoming call right to voicemail
Not applicable

Can you call out?

Do you get any incoming calls?  Messages?

How about email and other wifi services ?

0 Likes
Re: Incoming call right to voicemail
walterk
Newbie

We can call out, sometimes the phone does not show a missed call just goes to VM. no error messages to speak of.

0 Likes