Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Incoming texts delayed by about 12 hours?
hyealice
Member

It's taking some incoming text messages approximately 12 hours to get to my Iphone!  It's not all messages so I have no idea why.  I updated my phone when the update came up the other day and I've tried turning the phone off and back on.  They'll be a whole thread and the next thing I know I'll get a text alert and it will look like the sender just sent some inane message - like just a "yes" or "no" but I didn't ask a question.  When I reply asking what the person is talking about, that's when I'm told it was sent like early that morning (and I'm getting it at 11:30 at night) or vice versa, I'm receiving it in the morning but it was sent the night before.  The other person in the thread is receiving the messages real time.  What is going on?  I'm afraid someone's going to text me about an emergency and I'm not going to get it for hours.  Something needs to fix this problem.

Labels (1)
Tags (1)
0 Likes
Re: Incoming texts delayed by about 12 hours?
vzw_customer_support
Customer Support

Getting your texts in a timely fashion is essential, hyealice. We want to ensure we get this working properly. Is it happening with multiple contacts or one specific person? When did you notice this started? Are all the apps up to date on your phone as well? Is it happening with both texts and iMessages?

NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes