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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Iphone 11. Can’t hear calls when not on speaker, which is working fine

I can barely hear a phone call with out going to speaker. When the speakers on it sounds muffled and like there was a lot of background noise on the other end but I can hear fine. I want to system, sounds and haptics and checked everything out there as well as volume at system/music volume but to no avail. I used a soft brush over the holes on the bottom of the phone. I still can’t hear a phone call. Please HELP!

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