Iphone 5c reset itself

[mmlag2]

My iphone 5c started not sending or receiving messages and then it completely reset itself to where it has to be activated again.

[vzw_customer_support]

Mark, I regret to learn your device reset itself. I definitely know how much of a pain that can be and welcome the opportunity to assist. Were you receiving any error messages before this occurred? Was your iPhone regularly backing up to the iCloud?

EbonyR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!