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Iphone 5s and 5 not finding LTE signal

I just got off a 45 minute chat with a very nice, but unhelpful verizon employee.  My iphone 5s and 5 were both not getting an LTE signal anymore. Noticing that 10.2.1 just was pushed out, I decided to update my ios.  It did the trick.  Sharing to help others who might be frustrated.

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