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Iphone 6 Plus freezing up.
MHG11
Newbie

I have tries everything suggested including soft reset. Hard reset.....or whatever its called.  The phone will not stop freezing up.  I have googled and it seems this is a know issue for this phone yet there is nothing being done about it.

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Re: Iphone 6 Plus freezing up.
vzw_customer_support
Customer Support

@MHG!!

I’m sure it’s become frustrating to have a device that keeps freezing. I understand your concerns and I want to ensure we do everything we can to resolve this iPhone 6 Plus freezing issue as quickly as possible.

Please tell me a little more on what you’re experiencing with your device freezing. Are you in a particular application when the device freezes? When did this problem begin? Lastly, how often does it freeze? Please let me know so that I can further assist.

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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