Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Iphone 6 s

I no longer can get LTE service it only shows two bars.  This happens at my home.  My husband and son have apple phones and have no problem.  Mine just continues to show searching on Facebook and Google.

Labels (2)
Re: Iphone 6 s
Customer Service Rep

I know how important it is to have a working device, TRAPON36. Let's work together and see what is causing this issue with your LTE network. When did you start experiencing this problem? Please confirm that your Wi-Fi connection is currently off? Then test your LTE connection and keep me updated.


Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!