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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Limited on hotspot
Quadmom98
Newbie

Daughter got notice she almost reached hotspot data.  Now she cant use Whatsapp or apps on her phone.  Only can make calls

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Re: Limited on hotspot
Ann154
Super User
Super User

The hotspot data usage is counted against the overall data usage, but shouldn't affect the phone only data.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Limited on hotspot
vzw_customer_support
Customer Support

We live and breath by these apps, so I know the importance of getting them to work, Quadmom98. What happens when your daughter tries to use Whatsapp or other apps? Do they work when she’s on wi-fi?
 When she uses the My Verizon app, how much data does it show that’s been used this month?


David_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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