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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Lock with circle icon

My iPhone 5c has a lock with circle icon on it. I read that you have to swipe on the bottom, to get rid of it. But there is nothing there. Am I missing something?

Labels (1)
Re: Lock with circle icon
Customer Support

Hello Lenamarie0810!

I can definitely help you resolve this! When you swipe up from the bottom, this opens the Control Center. From there, check to see if the padlock icon is white. If so, click to disable. This setting disables the portrait mode lock, so your phone will rotate into landscape.

MichelleH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!