Loss of excellent 4G LTE signal

[JeremyD123]

I have an iPhone 6. It had excellent 4G signal throughout my home until 3 weeks ago. Now I can barely get 3G.

Tried resetting network settings, tried restarting, etc.

Very frustrating as I don't have wifi.

[rtiffin]

has there been any changes made to the phone? and have you double check the settings to make sure nothing has been turned off or changed?

[vzw_customer_support]

Let's get you back up and running on the fast lane JeremyD123. Are you only having issues while indoors? Is signal issue only when you are in a specific area or everywhere you go? Have you done any recent changes or software updates to your phone?

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

[JeremyD123]

I get fairly good 4g signal most places I go. I got excellent 4g in my room until a few weeks ago.

I haven't done anything with the phone that is new or out of the ordinary.

[Ledsteplin]

Something in your house may be interfering with the signal. Do you not have wifi in your home? I do know metal can interfere with wifi signals. I had a huge fridge, washer, tool box and range between me and my wifi modem and I got 1.2 Mbps download. I was only 30 feet away. So it could be something there.

[rtiffin]

good morning Jeremy, are you in the area where the storms are and have been hitting? is this a possible issue with the towers.. I have seen quite a few post from end users on the east coast area . some had no signal at all yesterday.  Also I have multi tower at the end of my block and when I was using my Droid I was having the exact same issue off and on... is the phone fully charged when this is happening and does it seem like your battery is draining fast??

[rtiffin]

also please note that the signal is only as strong was what is passing thru the area as I call it.. I am using the Black Berry right now and most times I have 3G and sometimes I am lucky to had 1 bar and not any signal on the G side   .. was just looking at update to the I-Phone.. waiting to see if we can resolve and gather more information on what you are dealing with... let us know please..