$500 via promo credit when you add a new smartphone line with your own 4G/5G smartphone One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans between 11/15/22 and 1/4/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. See vzw.com/bring-your-own-device for details. Excludes Verizon Prepaid plans.
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!
For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address.
If you only had one account on either Community, you can log into that account exactly as you have before.
For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally.
If you continue to have any further issues logging in, please email us at email@example.com and we’ll assist you to get you back in the Community!
Keep an eye on the Community announcements - we can’t wait to show you what’s in store.
The Verizon Community Team
I recently returned two iPhones (for a trade in) through UPS. I consistently checked the tracking info on their App and on 1/11/22 it said, "out for delivery". I checked again later and the status changed to "processing at UPS Facility". That status has stayed the same since the 11th and today is the 14th. I finally got ahold of an investigations agent with UPS and after a conversation with him he told me that I as the shipper cannot initiate a lost package claim. He said that Verizon as the receiver would have to initiate the claim. Can you help me out? I assume you need more information from me...