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Missing deleted voicemail
vishnusa
Newbie

Hi, 

 

I accidentally deleted a voicemail I wanted to keep. However, it never showed up in the "deleted vaoicemail messages" folder either, but other messages that I hav edeleted since have shown up in there. This seems to be the only VM that have completely disappeared. How can I retrieve this message?

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Re: Missing deleted voicemail
vzw_customer_support
Customer Support

It hurts to hear that a deleted voicemail has vanished from your device. We’re here to help with all the resources we have in figuring out what exactly happened. It gives me no pleasure to report that the message is no longer available to retrieve, but we don’t want this to happen again. What is the make and model of your device? What steps were taken leading up to it being accidentally deleted?


DavidH_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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