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My Verizon iPhone data widget inaccurate
interrobangin8

I am trying to monitor my data with the My Verizon data widget, but it shows a lesser amount of data used than in the My Verizon app (which does match the amount given when dialing #3282). For example, right now, I see the following:

Widget: 1.31 GB as of 04/04/16 01:28 AM

App: 1.367 GB as of 04/04/16 01:28 AM

Text (dialing #3282): DATA Usage Est as of 04/04 01:28AM: ... 1.367 GB ...

The difference is small, but, I'm guessing could potentially cause me inadvertently to go over on data usage if depending upon the widget for accurate info. If nothing else, just thought I would put out there that folks should think twice before monitoring data usage exclusively with the widget.

Labels (1)
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Re: My Verizon iPhone data widget inaccurate
Dcolwell
Newbie

My widget has been several days behind recently. For example today it shows data as of 4/1/2016 but my app shows data as of 4/4/2016

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Re: My Verizon iPhone data widget inaccurate
vzw_customer_support
Customer Support

The data widget is a great way to keep track of your usage so I understand how important it is that it works properly Dcolwell. Let's see what we need to do to get this issue resolved. When did the data stop updating? Have you tried completely removing the widget and then adding it back?
RashadM_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: My Verizon iPhone data widget inaccurate
Dcolwell
Newbie

It will update and then go several days without updating. I have removed the widget several times since I noticed it a month or so.

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Re: My Verizon iPhone data widget inaccurate
interrobangin8

Hi there, Verizon rep: I think you overlooked my original concern--it is different from that of the commenter! 🙂

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