My email isn't updating
Spokalou
Enthusiast - Level 1

I use Yahoo email and it's worked perfectly on my iphone 6 for more than a month.  Suddenly, it won't update when I go to email, or when I swipe down to update.  I haven't changed my settings.  "Fetch new data" is set for "push".  Any ideas?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: My email isn't updating
vzw_customer_support
Customer Service Rep

Let's look into this issue together Spokalou! May I ask are you use the stock email app? Try deleting and re-adding the email then retest. If the issue persist then I would suggest downloading a Yahoo! email app from the App Store.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

Re: My email isn't updating
vzw_customer_support
Customer Service Rep

Let's look into this issue together Spokalou! May I ask are you use the stock email app? Try deleting and re-adding the email then retest. If the issue persist then I would suggest downloading a Yahoo! email app from the App Store.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

Re: My email isn't updating
Spokalou
Enthusiast - Level 1

Reinstalled the stock email app to no avail.  The downloaded Yahoo app did the trick. Thanks.

0 Likes