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How do I get my voicemail to state it is not full? I have no messages and have restarted it and reset it several times.
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Hi jl61!
That's odd, let's get this figured out! When did the issue begin? Are you using the basic voicemail feature?
Thanks,
AyaniB_VZW
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Yes, I erased all my messages and did the latest update. It seems it stopped working after the update.
Sent from my iPad
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jl61,
Hmm thanks for doing those steps for us. When you stated that you have done the reset on the phone, did you do a full factory reset or Rest Network Settings:http://vz.to/1gB9rgc I would also suggest that we try to remove the sim card from the device. You can complete that step by looking at this link for the steps: http://vz.to/1bb5oDU Please keep us posted.
KevinR_VZW
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