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My iPhone 5s will not hold a charge for longer than a few hours
johnsonsj
Newbie
‎03-03-2015 10:27 AM

My phone has not been able to hold a charge and charges very slowly.

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Re: My iPhone 5s will not hold a charge for longer than a few hours
vzw_customer_support
Customer Service Rep
‎03-03-2015 11:19 AM

johnsonsj, We've got to get you charged up! Are you using the orignal charger that came with your iPhone 5S? Or tried other charges? Has your iPhone 5S processed any updates to apps or software since this issue began? Please share details so we can help.


TanishaS1_VZW
Follow us on Twitter @VZWSupport

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