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My iphone 6 will not pick up wifi away from the router
Carlamarie4
Newbie

I have to literally sit in the same room or near my router box in order to get on the internet on my iphone 6.  If I walk away from it, it automatically drops my wifi service.  What can I do? I've already talked to someone at VZW but they could not figure it out.

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Re: My iphone 6 will not pick up wifi away from the router
vzw_customer_support
Customer Service Rep

Carlamarie4 Staying connected to your Wi-Fi is very important to save on data and we understand. Let's work to find a solution.  Please let me know if you have Wi-Fi assist on. Go to settings > cellular > scroll all the way down to check Wi-Fi Assist. If it is on, turn it off.

DeloresK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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