I get a warning to go to the website to add the feature... I already have the darn feature!! I have tried EVERYTHING you can think of.... I have reset everything, turned off the cellular data... You name it I have tried it. My husband has no issues using his personal hotspot...
It-n-tnt, we want you to have the ability to use all the features of your phone exactly the way you want. Let’s get your hotspot connected as it is definitely a useful feature on your device. I’ve sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.
NatashiaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
