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My voicemail dumps many voicemails at one time from days or weeks before. I need to fix it.
CCFOSTER1962
Newbie

I will look at my voicemail messages and have no new messages then look later in the day and 10+ messages from prior weeks, prior days in the current week or even the beginning of the month. I use this phone for business and I need to fix this so the messages are displayed the day and time they arrive. Help!!

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Re: My voicemail dumps many voicemails at one time from days or weeks before. I need to fix it.
Ann154
Super User
Super User

Do you have the cellular data connection turned on and active during the day when you go about your daily routine? The voicemail system needs a cellular data connection to retrieve your voicemail from the server. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My voicemail dumps many voicemails at one time from days or weeks before. I need to fix it.
CCFOSTER1962
Newbie

Ann,

Yes, I have my cellular on at all times. It will drop in emails from a week before when I have received messages after that time. When I called in for help they said I should physically check my email. When I did, I had 26 messages I had not been notified of. I am not sure what to do to fix it. Any suggestions?

Thank you,

Carol 

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Re: My voicemail dumps many voicemails at one time from days or weeks before. I need to fix it.
vzw_customer_support
Customer Support

Hello CCFOSTER1962, we are certainly here to help and understand the importance of having your voicemails delivered correctly. What model iPhone do you have? When did this trouble begin? You mentioned you called in and was advised to check your email do you know why that was a suggestion?

 

TionnaB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My voicemail dumps many voicemails at one time from days or weeks before. I need to fix it.
CCFOSTER1962
Newbie

I have an apple 6S. It started a couple of months ago and I am not sure why they advised me other than an alternative to missing the messages all together. I would like the messaging to work correctly and send me a message when someone has left one.

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