My wifi is greyed out and I cannot connect.
chunter2323
Newbie

I have reset my network settings like it suggested and no luck. I have restarted my phone also and no luck. I have had the phone for a year and a half and no issues until about a month ago. Any suggestions??

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Re: My wifi is greyed out and I cannot connect.
vzw_customer_support
Customer Service Rep

Hello chunter2323,

Let's solve this mystery! I appreciate the steps you've already taken to troubleshoot your device. The next step would be to attempt a restore through iTunes. http://bit.ly/1hqifoL

Please give this a try and share results!

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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