New iPhone SE not receiving standard text messages
omega33
Newbie

I just switched from Android to iPhone and now I cannot receive standard text messages. If the other user is on an iPhone, it works but any other messages never come through.

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Re: New iPhone SE not receiving standard text messages
Tigerstep
Specialist - Level 3

Go to messages and tick send as sms when iMessage isn't available.

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Re: New iPhone SE not receiving standard text messages
omega33
Newbie

Thanks for the reply. Unfortunately I already did that. Still not working.

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Re: New iPhone SE not receiving standard text messages
vzw_customer_support
Customer Service Rep

We definitely want you to be able to send and receive text messages with your new iPhone SE! I am glad to hear that your SMS setting is turned on. Let's take a look at a few other things. Have you had a chance to reset your Network Settings? If not, please follow these steps:

  1. From a Home screen, navigate: Settings Settings icon > General > Reset.
  2. Tap Reset Network Settings.
    Note If prompted, enter your passcode.
  3. Tap Reset Network Settings.

Let me know if this helps. 

 

 

TabithaJ_VZW

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