New iPhone SE not receiving standard text messages

[omega33]

I just switched from Android to iPhone and now I cannot receive standard text messages. If the other user is on an iPhone, it works but any other messages never come through.

[Tigerstep]

Go to messages and tick send as sms when iMessage isn't available.

[omega33]

Thanks for the reply. Unfortunately I already did that. Still not working.

[vzw_customer_support]

We definitely want you to be able to send and receive text messages with your new iPhone SE! I am glad to hear that your SMS setting is turned on. Let's take a look at a few other things. Have you had a chance to reset your Network Settings? If not, please follow these steps:

1. From a Home screen, navigate: Settings  > General > Reset.
2. Tap Reset Network Settings.
    If prompted, enter your passcode.
3. Tap Reset Network Settings.

Let me know if this helps. 

TabithaJ_VZW