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New iPhone unable to send text messages to non-Apple phones
cumadogg
Newbie
‎06-12-2016 08:56 PM

I just got a new iPhone SE with Verizon to replace the 6 I had with AT&T. I have contacts in my phone that do not have iPhones that I was able to text on my previous phone, but now the messages are not going thru. I have done all of the trouble shooting I can find online (turning iMessage on/off; reset network settings, etc...) and still no luck. Any ideas?

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Re: New iPhone unable to send text messages to non-Apple phones
deloused
Master - Level 3
‎06-12-2016 09:37 PM

To clarify by 'not going thru' do you mean it appears as sent on your end, but the other party never receives the text? Or are you receiving a failure indicator or error message on your end with the messages?

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Re: New iPhone unable to send text messages to non-Apple phones
cumadogg
Newbie
‎06-12-2016 10:19 PM

To clarify - yes, when I am attempting to send them I get the red exclamation point and "not delivered" text. And I am unable to receive messages from them - they get an "unable to send" also. After a little more investigation with iMessage turned off, I cannot message anyone, not even other iPhones on my same account.

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