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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I upgraded 3 of my phones 3 days ago. We followed the transfer guide on the new phones transferring current data to the new phones. All three phones can get messages at times, but cannot make or receive calls.
I can’t call Verizon, so all attempts to resolve the issue has been done online through messaging.
i have discussed the issue countless times with agents for three days. They begin to help and then repeatedly leave the conversation.
i do not have a landline, so basically am desperate to get my phones working.
Any help would be greatly appreciated!