New problem in past few weeks: Dropped calls constantly

[bluewingcap]

I am at my whits end. I have an iPhone 11 with enabled wifi calling. I sit in my work chair, and typically have 3 bars of service. In the past I would often watch the bars drop and rise, with occasional dropped calls.

Right around the new year, I began having serious problems with calls dropping. Pretty much every extended call of more than 1 minute.

Try negotiating a contract or having a partner conference call and your line drops five times in twenty minutes. I got rid of my landline two years ago, and am seriously considering switching carriers. But I came to Verizon from ATT for performance reasons many years ago, so I am hesitant to make a change. Help!!!

[vzw_customer_support]

We'd never want to see you go and definitely don't want to see you frustrated, bluewingcap. Let's take a closer look into what's going on with your calls and ensure this is fixed. How often do you have a dropped call? Have you noticed any pattern to the calls such as the same person or time frame? Are you using Wi-Fi Calling on your device? Does anyone else in your area experience the same issues?

DanielleR_VZW

[9wood]

Myself have same issue reported for months seems all I get is same excuses and been told by one executive relation person that as long as you have 1 bar " it's within accepted range" so basically they do nothing

[bluewingcap]

Any call of length resulted in multiple drops.

I assumed wifi calling would back up the fluctuating LTE signal , but have decided to turn it off and see if the problem persists at this level.

[vzw_customer_support]

We'll be more than happy to troubleshoot. Do you know other VZW customers with the same experience? How far do you have to travel for your calling experience to improve? 

CoreyM_VZW