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No Cellular Data and WiFi after switching Sim Cards
asauer36
Newbie

I recently returned from the UK and had a UK Sim Card. I returned and put back my US Verizon Sim Card and I cannot get the internet to work. I am able to call and text through iMessage but the Cellular Data and WiFi are both unavailable. I have been to my local Verizon store and they put in another Sim Card but nothing changed. The next step would be a master reboot but I am unsure if I want to do this. The 3G symbol is showing on the top of the screen but no internet is available. I also have had the 1x appear as well. Is there a way to fix this problem to be able to get internet and WiFi without rebooting the entire iPhone?

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Re: No Cellular Data and WiFi after switching Sim Cards
vzw_customer_support
Customer Support

asauer36,

Welcome back! Hope you had a great trip.

After having replaced the SIM card, have you checked the settings on the device to ensure that cellular data and Wi-Fi are ON? Have you attempted to perform a network settings reset then test? http://vz.to/1eJKRgm

EfrainM_VZW

Follow us on Twitter @VZWSupport

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