Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
No LTE
Anthony21b
Newbie

After the recent carrier update my phone states that it is running 18.1. But my phone still says 3g. Everything works fine on my phone but i always have LTE and now just 3g. Speeds are still fast but not as fast as LTE. Zip code is 54547. Reset phone and network settings multiple times with no luck. Now what?

Labels (2)
0 Likes
Re: No LTE
vzw_customer_support
Customer Support

Anthony21b  Let's get to the bottom of your LTE issues with the iPhone 5s. What zip code are you using the phone in. Has LTE ever worked on this device before?


SheritaH_VZW
Follow us on Twitter
@VZWSupport

0 Likes
Re: No LTE
Anthony21b
Newbie

54547. Ues LTE has always worked until the recent carrier update on 01/21/2015

Anthony Pemble

0 Likes