When I receive calls and answer them there is silence. The caller nor I can hear each other. When I make a call there is no ringtone or pickup. Help!
Well.. shut the phone down and restarted. Works fine now!
Hi Rlp817,
Whew! Glad to hear that your device is working properly again. Devices are like mini computers and the software can become frozen. A great way to fix this issue is to Power the device on/off or remove the battery if the device has a removable battery. Try our Support page http://bit.ly/y5iuoj . Have a great day!
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport
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